SuccessTracker is a proven InnaVision service for clients eager to "capture" learning from success stories or "best practices." 

Scope

• Identify the key elements that lead to success.
• Provide a consistent format to detailed, factual accounts on how to achieve success, thus creating a training model.
• Document success stories so the learning is not lost and is easily transferred to later incumbents in a management position.
• Publish in a Web format allowing simultaneous, instant access to everyone around the world.

Process

• Detail objectives of project.
• Conduct research (review documents, prepare questionnaire, interview, search for material).
• Gain agreement with client to conduct Case Studies, detailing objectives of project.
• Write prose to tell the story. Links are used as "footnotes" to underlying factual data in electronic versions.

Deliverables

• Comprehensive and concise presentation of key facts and insights in a written document.
• Provide an external "expert" assessment on success, avoiding inevitable biases from self-evaluation or internal write-ups.
• Creation of a communication vehicle to disseminate the information to key managers.

• Key executives accelerate their learning and manage their business more effectively (in other words, the “wheel” is only invented once).
• Ad hoc successes are transformed into corporate core competencies.
• InnaVision delivers Innovation and Vision through SuccessTracker. 

Innovation 

• Comprehensive and concise presentation of key facts and insights.
• Ability to draw out key insights through in-depth interviews with key managers.
• Creation of the best communication vehicle, including Intranet communication.

Vision 

• Create a learning opportunity for your managers across the globe - learn from your proven success! 

Representative Case Study Engagement
SuccessTracker engagement for a global consumer packaged-goods company.

Scope and Objectives
Capture the key learning for how the Canadian business reversed a share decline in a highly profitable core business under price attack by a global competitor: 

• Detail the background of the situation.
• Identify the success factors for the Canadian business.
• Provide detail on marketing execution to create a model other businesses facing a similar situation can use to jump-start their marketing planning. 

• Review of pertinent internal data from the Canadian business group.
• In-depth interviews with key executives in the company and external experts. 

Results
Top Management has documentation on a company success story to use as a model for managers in other countries.
The Case Study is available as an interactive web device accessible to everyone around the world.

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